JapanETCcard — official ETC card provider

JapanETCcard Customer Agreement

Please review and electronically sign the current agreement.

You can log out and return later. Your completed progress will be saved.

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Important responsibilities before you sign

  • The Contracting Customer is responsible for tolls generated through ETC cards issued under the account.
  • This includes authorized use by a spouse, family member, employee, coworker, driver, or other permitted user.
  • Toll transactions may be received and invoiced after the travel date.
  • Delayed toll transactions and outstanding obligations may remain payable after suspension or cancellation.
  • You are responsible for keeping ETC cards secure and reporting loss, misuse, or unauthorized possession promptly.
  • Use of Japanese toll roads and ETC equipment remains subject to applicable road-operator rules.
  • This summary does not replace the complete agreement and policies below.

Review & quick-edit your details

Changes here are saved to your profile too — no need to enter them again.

The agreement and related documents

Agree to the terms

Please review the documents above, then select this box to agree before continuing.

If your account remains delinquent after notice, JapanETCcard may contact an appropriate verified command, embassy, sponsor, employer, organization, road operator, legal provider, or collection provider and disclose limited information necessary to address the delinquency, recover cards, prevent misuse, or pursue lawful remedies.

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