Account Recovery
Regain access to your JapanETCcard account
Don't have an account? Create one here
Account Recovery Help
How It Works
- Enter the email linked to your account
- Check your inbox for a recovery link
- Click the link and set a new password
- Sign in with your new credentials
Account Locked?
If your account was temporarily locked due to failed sign-in attempts, it will automatically unlock after 5 minutes. Use this recovery form to reset your password and regain access immediately.
Important Notes
- Recovery links expire in 30 minutes
- Check your spam/junk folder if you don't see the email
- Contact support if you need further assistance