Legal & Policies

This is the master agreement between you (the Contracting Customer) and NoJo Enterprise Co., Ltd., operating as JapanETCcard. It explains who is financially responsible to JapanETCcard, how tolls are advanced and reimbursed, and the separate responsibilities that road operators may place on drivers and vehicle users.

The general terms governing your use of the JapanETCcard website, dashboard, and services.

How ETC cards and onboard units must be used, and how tolls are paid and reimbursed.

Current deposits, service fees, and cancellation costs are maintained on the Pricing page.

How electronic signatures, OTP verification, and electronic records work for this agreement.

How JapanETCcard collects, uses, and protects your personal information.

Rules road operators place directly on drivers and vehicle users.

Disclosure required under the Act on Specified Commercial Transactions.