Request Additional ETC Card
Why Get an Additional Card?
Many families in Japan have multiple vehicles, and each driver benefits from having their own ETC card. Whether you have a second car, your spouse needs their own card, or you want a backup, we make it simple to add cards to your account.
🚗 Multiple Vehicles
One card per vehicle ensures seamless toll payment regardless of which car you're driving.
👨👩👧 Family Members
Spouses and family members can have their own card linked to your account.
💼 Work & Personal
Separate cards can help track business vs. personal travel expenses.
🔄 Backup Card
Keep a spare card in case of loss, damage, or expiration.
How to Request an Additional Card
Contact Customer Support
Email support@japanetccard.com or call 046-874-7156 with your request.
Provide Required Information
Your account details, the new vehicle information (if applicable), and shipping address.
Pay Additional Deposit
¥20,000 deposit required for each additional card. Fully refundable via Dashboard cancellation + card destruction verification.
Receive Your Card
Your additional card will be shipped within 3-5 business days.
Additional Card Benefits
- ✓Consolidated Billing: All cards linked to your account appear on one monthly statement.
- ✓Same Great Service: Additional cards receive the same support and benefits as your primary card.
- ✓ETC Discounts: Each card qualifies for the same time-based and mileage discounts.
- ✓Usage Tracking: Track usage separately for each card in your account dashboard.
Frequently Asked Questions
Can I use one ETC card in multiple vehicles?
Yes, you can move your ETC card between vehicles as long as the card is properly inserted in that vehicle's OBU (On-Board Unit). However, each OBU must be registered to your specific vehicle.
Is there a limit to how many cards I can have?
There's no strict limit for personal accounts. Contact us if you need multiple cards and we'll help determine the best setup for your needs.
Can my spouse get a card even if the vehicle is in my name?
Yes, we can issue cards to authorized family members. The account holder remains responsible for all charges.
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