JapanETCcard · New Customer Growth Report

New customers by region

Monthly, weekly, and daily new-customer growth across Japan — drill into any month, base, installation, or command. Aggregate figures only.

4,456
Okinawa customers
14,918
Non-Okinawa customers
19,374
Total customers
Data last synced: September 20, 2026, 01:28 JST

Japan customer growth outlook

Japan registered customers are growing at an accelerating pace

Japan’s registered customers reached 19,374 in total. Growth has been positive across the recent periods, with the last 12 months up 17.0% year over year and the recent trend described as accelerating. The last 3 completed months totaled 1,313, above the previous 3-month average, and the current month-to-date count is 417 with a projected total of 625.5. Mainland remains the largest contributor, while Okinawa is the fastest-growing location.

Total registered customers
19,374
Last 12 months growth
17.0%
Mainland share
81.1%
Fastest-growing location
Okinawa, 45.9%
Near-term forecast (next 3 months)
1,123
Conservative estimate
≈ 1,313
Current-trend estimate
1,444
Upper-range estimate

Analysis generated from aggregate customer account-creation data. Forecasts are estimates based on recent trends and are not guaranteed.

Data refreshed: 9/19/2026, 4:28:12 PM

Key insights

Strongest month

+496

Aug 2026 added the most new accounts in the last 12 months (+496).

Period: monthly new accounts over the last 12 months (completed months)

September 20, 2026

Latest period vs prior

+19.7%

The latest 12-month window had 4,461 new accounts, +19.7% vs the prior 12 months (3,727). Includes the in-progress month.

Comparison: latest 12 months vs prior 12 months

September 20, 2026

Geographic reach

77%

77% of accounts are in mainland Japan and 23% in Okinawa.

Metric: share by region group

September 20, 2026

Total registered
19,372
New (30 days)
606
148 in last 7 days
New this year
3,359
Avg / month
437.7
14.3/day · 100.1/wk · last 3 completed months
Month-over-month
+18.9%
last complete month
Year-over-year
+32.3%
same month vs last year
Avg / year
1,383.7
Okinawa share
23%
of all Japan customers
Projected month-end paceProjection, not final total
≈ 625.5
Projected month-end pace
417
Current month to date
Based on activity through September 20

Customer growth at a glance

All locations added 4,461 new customers during the selected 12 mo. was the largest source, contributing 266 (32.3% of Okinawa). Activity versus the previous equivalent period. The strongest month was .

New customers · 12 mo
4,461
vs last year
+19.7%
3,727
Best week
W37 2026
193
Avg / day · Avg / week · Avg / month
12.3 · 85.8 · 343.2

Data refreshed: Sep 19, 2026, 4:28 PM

Selected-period summary

4,461
New in period
3,727
+19.7%
vs previous period
3,727
+19.7%
vs same period last year

New customers over time

All locations · 12 mo

How account creation has trended over the selected period

Sep 2025Oct 2025Nov 2025Dec 2025Jan 2026Feb 2026Mar 2026Apr 2026May 2026Jun 2026Jul 2026Aug 2026Sep 20260150300450600

Click any bar to drill down

New customers by area of Japan

All locations · 12 mo

Top locations ranked by new customers in this period

0950190028503800Mainland JapanOkinawaUnknown